Adjustment of AVENTOS lift mechanism

How do you adjust the AVENTOS HF lift mechanism to the front weight?

One important assblum_aventos_adjustmentembly step for the AVENTOS lift system is the adjustment of the two lift mechanisms to the weight of the furniture front. If the two lift mechanisms are not set correctly for the front weight, the front will spring up when opened, or close again by itself, as you can see in the video.

You know that lift mechanisms have been adjusted correctly if the lift system stays in any opening position in the end. It is important to adjust the lift mechanism to ensure smooth functioning, especially if lift mechanisms are fitted with SERVO-DRIVE.

In this video we explain how you can adjust the lift mechanisms correctly using a cordless screwdriver.

For older AVENTOS HF lift mechanisms, it may be that the front closes unusually quickly at the end of the closing motion. If it is not possible to correct this despite adjustment being carried out correctly, please get in touch with our contact partners in your country, so that we can assist you as swiftly as possible.

To do so, please click here.

 

 

Adjustment of AVENTOS lift mechanism
Tagged on:     

213 thoughts on “Adjustment of AVENTOS lift mechanism

  • June 24, 2018 at 20:00
    Permalink

    Totally useless information about adjusting the balance, without knowing what on Earth is supposed to be attached to the drill. Crosshead screwdriver, Allen bit, star driver, what? Impossible to see into the adjustment hole to see what might be required! Sooo frustrating

    Reply
    • June 25, 2018 at 9:58
      Permalink

      Hello Peter,

      thank you for your comment. For the adjustment you ned a crosshead bit. You wil get the best result with a Pozi 2.

      Reply
      • July 20, 2018 at 18:19
        Permalink

        I agree with Peter. For the cost of the system you would think that Blum would throw in a driver. At least a picture of a driver. Most drivers are too big for the European hole. The best I can do is a slot screwdriver and that takes forever. Nice system, no backup plan.

        Reply
        • July 24, 2018 at 9:06
          Permalink

          Hello Bruce,

          thank you for your comment. You have to use a #2×2 POZI driver bit. You will find this information also in our AVENTOS brochure.
          But you are right, we will try to implement these information in other Blum documents to.

          Reply
      • January 3, 2021 at 15:16
        Permalink

        I tried many hardware stores in New York City. Commercial lumber yards with large tool sections,
        Home Depot, No one had even heard of a Pozi drive.

        Why can’t I get an answer as to how to fix my Aventos HK lift arm which is stuck in the air? I’m on the Island of Curaçao, have red hair, am left handed and have size 9 1/2 feet!

        Reply
        • January 4, 2021 at 8:15
          Permalink

          Hi Martin,

          many customers simply use a cross screw driver which will also work by most extent. However, to avoid excessive abration in the adjustment mechanism, a Pz. 2 screw bit would be best.
          If you have been unable to find such a bit in NYC, we will be happy to guide you to the proper hardware store. Perhaps in the US it is more common by a different name or manufacturer brand.

          Best regards
          Matthias

          Reply
        • January 11, 2021 at 20:18
          Permalink

          hey Martin and Blum, we have the same problem with the Aventos HF arms locked in the air, not one of our arm units will move at all. Martin have you had a response? we are in the UK…

          Reply
          • January 12, 2021 at 19:02
            Permalink

            Hi Jan, hi Martin,
            sorry for the confusion. Martin has also asked a similar question in a different article and I answered the question about the stuck lever arm there.
            It is actually a security feature and as soon as you attach the front or the front fixing bracket, the lever will be unlocked and can be moved freely. However, the lift mechanism has strong springs inside. So please be careful moving the lever arm without a front attached, as this might cause injuries.

            Best regards
            Matthias

        • February 22, 2021 at 16:33
          Permalink

          Martin,
          I too am having issues with the soft close part of the mechanism and Andrew in Customer Services here in the UK has been exceedingly helpful. If you look at the following link for Amazon.com, you will find a screwdriver available in the USA similar to the one I needed to adjust the tension in the hinges: https://www.amazon.com/Screwdriver-Chrome-Shaft-Orange-Handle/dp/B00XM19RYY/ref=sr_1_9?dchild=1&keywords=pozidriv+pz2&qid=1614007897&sr=8-9

          WiKi will also explain the differences between Phillips and Pozidrive and also states how a Pozidrive is sometimes called a Supadrive. Hope this helps.

          Reply
    • May 4, 2021 at 15:39
      Permalink

      I use a regular-size phillips screwdriver bit to adjust these. Yes, it’s impossible to see this in the video.

      Reply
  • August 12, 2018 at 23:26
    Permalink

    I agree with Peter and Patrick here. In Canada (Toronto) I can’t seem to find a place that sells this particular POZI driver bit. The guys at Home Depot or Canadian Tire have never heard of this POZI standard and they are fully stocked with Phillips driver bits instead. I decided to give it try with that piece but it is still too tick to go into the adjustment hole. I’ve been trying with PH1 and PH2 and nothing. I really don’t want to call the Blunt support for this small issue that could be easily fixed with any standard screw. On Ebay, this particular Blum POZI screwdriver #2 is 11.45 USD + 14 USD for shipping. Not an option to be honest for a simple adjustment.

    Team BLUM – please chime in here with more options.

    Why a simple PH2 won’t work here?
    Thanks

    Reply
    • August 13, 2018 at 15:55
      Permalink

      Hello Rodrigo,
      this is a new issue for us. I tried to adjust an AVENTOS with a PH2 and a POZI 2 and it worked. But it could be possible that you use a PH2 bit from a different company which is thicker. We will have a look at this topic.
      For now I will suggest:
      We also have POZI 2 bits in our program which fit perfectly. We will send you such a bit and you could try it for yourself. In this case our customer service will contact you as soon as possible.

      Reply
      • August 16, 2018 at 19:15
        Permalink

        Hi –

        I’m glad to see this response and willingness to support. However, as of today I still haven’t been contacted. I’m assuming you’ll be reaching out via mail. Otherwise, please advise when you can.

        Thanks.

        Reply
        • August 17, 2018 at 9:51
          Permalink

          Hi Rodrigo,

          I am sorry that our customer service didn’t get in touch with you. Due to our plant shutdown it takes a lit bit longer as usual. Our customer service in Canada will contact you as soon as possible per mail.

          Reply
  • August 27, 2018 at 12:52
    Permalink

    Hi
    I have the Blum Aventos HF system in my kitchen. One of the cabinets is not soft closing. It slams shut! Is there any way to fix this?
    Thanks in advance
    Jonny

    Reply
    • August 27, 2018 at 15:22
      Permalink

      Hello Jonny,
      we know this problem. To help you best, we should know in which country you live. Our customer service will help you afterwards as soon as possible.

      Reply
      • May 9, 2020 at 21:07
        Permalink

        I am having the same problem and o am located in Canada. Can you please forward along my information to customer service

        Reply
        • May 11, 2020 at 7:12
          Permalink

          Hi Matthew,
          our CA customer service will get in touch with you to find a solution.

          Best regards
          Matthias

          Reply
          • December 26, 2020 at 19:26
            Permalink

            Hi, we have the same system (AVENTOS HF) are are experiencing the same issue – door opens softly and stays open without any problem, but when we close it it slams shut. It happened all of a sudden a couple weeks ago. We believe it’s from the “door closer” mechanism but we can’t find a video or a document explaining how to fix that part of the mechanism.

            Could you reach back to us ?

            Thank you very much.

          • January 4, 2021 at 9:09
            Permalink

            Happy New Year, William.

            I am sorry to hear that the BLUMOTION mechanism doesn’t work as it should.
            My colleagues from Canada will get in touch with you shortly and assist you with the replacement of the damper.

            Best regards
            Matthias

          • April 16, 2021 at 16:52
            Permalink

            Hi, I have the same system (aventos hf) and the same problem – BLUMOTION is not working anymore. Is it possible to get help in Denmark?

            Best regards
            Artur

          • April 17, 2021 at 16:02
            Permalink

            Hi Artur,

            thank you for your message. Our representatives in Denmark will get in touch with you and assist you.

            Best regards
            Matthias

        • August 22, 2020 at 11:52
          Permalink

          I have the same issue – older Aventos system suddenly started to not soft-close and door slamming shut – I’m in England.

          Reply
          • August 24, 2020 at 6:35
            Permalink

            Hi Lee,

            thanks for your message. We’ll get in touch to find a solution for this issue.
            Best regards
            Matthias

          • January 3, 2021 at 12:15
            Permalink

            I am having the same problem I have three sets of these systems and overnight one set of doors is closing violently for the final few inches I live in the UK

          • January 4, 2021 at 9:50
            Permalink

            Hi David,

            thank you for your message. If the damper fails, it is fairly easy to replace it. My colleagues from the UK will get in touch and assist you with that.

            Best regards
            Matthias

          • January 18, 2021 at 19:07
            Permalink

            Same problem, slams shut, in UK.

          • January 19, 2021 at 6:11
            Permalink

            Hi Matt,
            thanks for your message. Our representatives from UK will get in touch and assist you.
            Best regards
            Andrea

          • September 4, 2021 at 12:41
            Permalink

            Same issue for me. I guess it’s a fauly damper. Please can you get in touch and help me to solve this issue ASAP. Thanks

          • September 6, 2021 at 6:02
            Permalink

            Hi John,
            thank you for your request. Our technical specialists from the UK will get in touch with you.
            Best regards
            Andrea

          • September 14, 2021 at 15:00
            Permalink

            hi, i live in South Africa and i am experiencing the same issue i.e. the door slamming shut. Can you please assist

          • September 15, 2021 at 6:16
            Permalink

            Hi Aadil,

            our technical specialists from ZA will get in touch with you asap to fix this.

            Best regards
            Matthias

      • June 14, 2021 at 9:18
        Permalink

        Hi all – I’m having the same issue. Attempted to adjust the mechanism – but no luck.

        If customer support can help – I’d be grateful.

        Reply
        • June 14, 2021 at 9:31
          Permalink

          Hi George,
          thanks for your message. Our technical support team will get in touch with you. If the damper is defective, it is very easy to replace it.
          Best regards
          Andrea

          Reply
    • September 25, 2019 at 22:22
      Permalink

      Hi

      I have the same problem, the Blum Aventos HF lift mechanism was working good on both of my overhead draws. One of the units is slamming shut. It would appear the soft close mechanism has stopped working. Is there anyway to fix this?

      Reply
      • September 26, 2019 at 6:59
        Permalink

        Hello Alan,
        I am sorry to hear that you are experiencing problems with our product. Our customer service will contact you as soon as possible.
        Best regards
        Andrea

        Reply
        • October 17, 2019 at 2:50
          Permalink

          Hi Andrea — I am also experiencing problems with the soft closing mechanism of my AVENTOS HK lift system. One of my cabinets is no longer closing slowly and just slams shut.

          Can you please have someone from your customer service in Canada contact me?

          Thank you,
          Stuart

          Reply
          • October 17, 2019 at 7:24
            Permalink

            Hi Stuart,
            I am sorry to hear that your AVENTOS is not working as it should. I will forward your message to our customer service. They will support you.
            Best regards
            Andrea

        • June 10, 2020 at 21:09
          Permalink

          hello,
          have the same issue. Both of my aventos HR mechanisms stopped soft closing and now they slum shut. Tried to adjust it but to no success. I’d be grateful for help in Poland.

          Reply
          • June 11, 2020 at 11:08
            Permalink

            Hi Piotr,
            thanks for your message. My colleagues from Blum Poland have been informed and they will get in touch with you.

            Best regards
            Matthias

          • November 15, 2020 at 17:22
            Permalink

            Hi,
            Have the same problem with my 20k270x. The cabinet door slum shut.

          • November 16, 2020 at 15:48
            Permalink

            Hi André,
            we are sorry that you have some problems with our product. Our subsidiary will contact you as soon as possible.
            Best regards
            Andrea

          • February 5, 2021 at 20:18
            Permalink

            I have the same problem here with the 20K270x. Soft close is gone. I’d be grateful for help in Holland.

          • February 8, 2021 at 6:29
            Permalink

            Hi Koen,
            thanks for your message. Our representatives from Holland will get in touch and assist you.
            Best regards
            Andrea

        • December 30, 2020 at 18:11
          Permalink

          Hi Blum
          I have a similar problem with the 20Fx50X where the soft close piston seems to have failed and teh cupboard door slams shut. Can the piston be replaced?

          Reply
          • January 4, 2021 at 9:23
            Permalink

            Happy New Year Mark.

            Thank you for your message. Yes, the dampers can be replaced easily. Our UK technical specialists will get in touch shortly to discuss the next steps.

            Best regards
            Matthias

    • February 14, 2021 at 23:11
      Permalink

      Hello! We have had this system for over 10 years, installed by the builder. Two times within the last 10 years, the door functions normally but on its way down, slams shut. No amount of adjustments rectifies the problem. We have, on both occasions, received a replacement from the original kitchen company that installed the cabinets. However, they are no longer carrying the product. We are in Canada and not sure where to find the proper replacement parts. We love the cabinets and know exactly how to fix the issue, we just need the part! Please help!

      Reply
      • February 15, 2021 at 6:49
        Permalink

        Hello Mike,
        thank you for your message. My colleagues from Canada will get in touch with you directly to assist you.
        Best regards
        Andrea

        Reply
  • November 12, 2018 at 20:57
    Permalink

    Hi i just bought a brand new unit and the kitchen has this lift up doors that don’t lift up and stay up so I tried fixing the issue with Blum videos unfortunately no success.
    The udjusment hole is now unusable as it’s worn out because no matter what position I put them in it wouldn’t hold up the doors. I’m guessing this one is a factory defect I ask my neighbors theirs can hold the doors when adjusted.
    Not a very user friendly plug and play product.
    Harry celik.

    Reply
    • November 13, 2018 at 18:22
      Permalink

      Hello Harun,
      It could be that in you have the wrong lift mechanism installed in your cabinet. If this is true, then the door will not stay open because the lift mechanism is too weak, (Even if you adjust the lift mechanism).
      If you would like, I can have our customer service contact you as soon as possible to help you out. However, to do this I need to know in which country you live. Can you come back to me with this information?

      Reply
  • November 20, 2018 at 20:35
    Permalink

    Hi, I’m also having the problem of a cabinet door that has suddenly started slamming shut (after 7 years of working well). I’ve tried to adjust without success. Can you please give further guidance. I’m not a professional or even particularly handy. Just a woman who opens and closes her kitchen cabinets a lot! I live in Israel. Thank you!
    Judy

    Reply
    • November 21, 2018 at 12:19
      Permalink

      Hello Judy,
      thank you for your comment. I will forward your message to our customer service. They will support you.

      Reply
      • June 5, 2019 at 11:57
        Permalink

        I have the same problem in the netherlands with one of my cabinets, please have them contact me as well on how to solve this.

        Reply
          • May 24, 2020 at 16:16
            Permalink

            Dear Matthias,
            I have the same problem here in Amsterdam.
            Best,

          • May 25, 2020 at 9:40
            Permalink

            Dear Mash,

            our customer service will get in touch with you ASAP.

            Best regards
            Matthias

          • November 12, 2020 at 19:07
            Permalink

            Hi, I have a slightly different problem my hinge is jammed closed and will only open around 10% so I can’t get to the adjustment mechanism. I live in the UK.

          • November 13, 2020 at 6:49
            Permalink

            Hi Shaun,
            thanks for your message. Our technical specialists from the UK will get in touch and assist you with a fix for this issue.
            Best regards
            Andrea

        • January 11, 2020 at 17:11
          Permalink

          I have the same problem with soft close suddenly not working and cabinet slams shut?

          Reply
          • January 13, 2020 at 7:31
            Permalink

            Dear Rob,
            thanks for your message. Our customer service will get in touch with you to sort out the issue.
            Kind regards
            Andrea

          • May 24, 2020 at 3:51
            Permalink

            I am in Australia and am also having a problem with one of the pair of cupboards with the lift system. They are about 7 years old as well.

          • May 25, 2020 at 9:28
            Permalink

            Hi Michael,

            thank you for your message. One of our technical specialists from Australia will get in touch with you to solve the problem.

            Best regards
            Matthias

  • December 8, 2018 at 19:49
    Permalink

    I need assistance. I have three Aventos cabinets. All three were installed in the manner. The doors on two of the three will not balance and slam shut. The closers are different than in the instructions in that they have a mounting bracket that mounts to the front of the cabinet rather than the side walls. I guess you made them easier to install. I thank you for this. However I need them to strong enough to support the doors. Please contact me in the USA.

    Reply
    • December 10, 2018 at 15:21
      Permalink

      Hello,
      thank you for your comment. It seems that in your cabinet are the wrong lift mechanism. When they are too weak, you cannot balance the fronts, even when you adjust the lift mechanism to the maximum. I will forward your request to our customer service in the USA, they will help you out.

      Reply
  • December 13, 2018 at 15:45
    Permalink

    Many thanks, re the Pozi 2 tip: It’s still a bit clumsy, but it bites, and does adjust the mechanism… (which was well hidden, until I stumbled upon the video, and this commentary).

    Reply
    • December 13, 2018 at 17:16
      Permalink

      Thank you, I am glad to hear that this commentary helped you.

      Reply
  • January 16, 2019 at 17:22
    Permalink

    I just had Adventist’s lift hinges installed with the Blum push latches. The contractor is insisting that the 36w x 28h x 5/8 ply doors are too heavy and will require handles. Is he correct? Handles were not the look we were going for…..

    Reply
    • January 17, 2019 at 9:50
      Permalink

      Hello,
      which AVENTOS systems you want to use? You will find on blum.com further information about each system and their restriction. When you need any further help please don’t hesitate to come back to me. Make sure to mention which country you reside in so we can be sure you are connected to the correct customer service.

      Reply
  • March 8, 2019 at 13:14
    Permalink

    I have an aventoss hf unit which has locked shut. There appears to be no way to open it as nothing is exposed. I can not find any information anywhere online to see how we might get it open. Has worked well for the last 6 years or so.

    Reply
    • March 8, 2019 at 14:29
      Permalink

      Dear Patricia,

      is there a SERVO-DRIVE unit attached to the AVENTOS HF? If so, can you verify that the unit has power? In order to do so, please remove the cover cap of the lift mechanism with SERVO-DRIVE and see, if an orange LED is lit.
      Even if SERVO-DRIVE is attached to the lift mechanism and even if it has no power, it should be possible to move the lift system freely by reaching into the small gap between the front and the cabinet side/bottom and opening it.

      Kind regards
      Matthias

      Reply
  • March 11, 2019 at 20:12
    Permalink

    Hi there,

    We have recently started having the same problem as above, one of the cupboards is now slamming shut ie not soft-closing. Could someone contact me please? I am in England.

    Thanks

    Helen

    Reply
    • March 13, 2019 at 10:30
      Permalink

      Hi Helen,

      I am sorry to hear that your AVENTOS is not working as it should.
      My colleagues from the UK technical support team will get in touch with you as soon as possible.

      Greetings from Austria
      Matthias

      Reply
  • March 28, 2019 at 18:42
    Permalink

    Hi I have the Aventos HK 20k270x until recently the door has began to slam close, could somebody please contact me with some help .
    I am from England

    thank you
    Marlo

    Reply
    • March 29, 2019 at 8:47
      Permalink

      Hi Marlo,

      thanks for your message and sorry for the inconvenient behaviour of AVENTOS.
      I’ll immediately forward your case to our UK technical support team.

      Best regards
      Matthias

      Reply
  • May 17, 2019 at 10:41
    Permalink

    Good day
    I am having an issue where the unit stops opening half way up. It’s almost as if the one side is opening quicker then the other side and the uneven opening causes the cupboard to catch on the wall, sensing contact the unit then stops. How do i adjust this? My cupboard is quite long so it has two units installed.

    Reply
    • May 17, 2019 at 13:06
      Permalink

      Dear Dylan,

      is it true that you have SERVO-DRIVE installed? (the electric opening support)
      If so, first it is necessary to check if all lift mechanisms are adjusted evenly (see video):
      https://youtu.be/RQd9q_el6sQ?t=88

      As soon as all lift mechanisms are adjusted the same way, and keep the front in the right position, I would suggest you reset all motion parameters as well as the wireless synchronisation of the two motors.
      In order to reset the parameters, consecutively push and hold the “reset motion” and “reset wireless” buttons with a sharp object for a while, until the LEDs start flashing.
      The following video will help you synchronise your motors and wireless switches:
      https://youtu.be/FJkOJPKh4Is?t=349

      I hope this will help. Otherwise please let us know and we’ll get in touch with you directly to sort things out.

      Best regards from Austria
      Matthias

      Reply
  • June 2, 2019 at 12:09
    Permalink

    Hi. I am in the UK and have the Aventos HF system. I am unable to adjust the door opening force and have seen in this forum that I need a pozi 2 screwdriver bit. Could you please confirm that this would be the correct bit for the UK system. Thanks in advance.

    Reply
    • June 3, 2019 at 11:28
      Permalink

      Hi Phil,
      yes, screwdriver pozi 2 is perfect to adjust AVENTOS HF.
      Best regards
      Andrea

      Reply
      • April 4, 2021 at 8:47
        Permalink

        Hello. We have a Blum. Lift hinge and now have the issue where the door is slamming shut. Please provide guidance on how to fix or what part is needed. Thank you.

        Reply
        • April 6, 2021 at 5:15
          Permalink

          Hi Cathy,

          thank you for your message.
          We will get in touch shortly. If it is just the damper which might have become defective, it is fairly easy to replace it ?

          Best regards
          Matthias

          Reply
  • June 23, 2019 at 13:16
    Permalink

    Can you give me the setting out for the 3 holes for Aventos HK-S E. I need the setting out of just the top two. I know the dimension from the front edge is about 47mm and the distance between the top two fixings is about 72mm. Also what is the distance down from the inside of the cabinet.
    Can you please clarify these 3 dimensions.
    Thanks
    John

    Reply
  • June 24, 2019 at 10:47
    Permalink

    Hi Andrea
    Thanks, I have referred to page 77 which is as instructions given with unit. The dimensions I’m querying are, 74, 37, and 64.
    37 should be greater I think, 64 should be about 72. Not sure about 74.
    Any ideas
    John

    Reply
    • June 24, 2019 at 13:09
      Permalink

      Hi John,
      the lift mechanism has two small pegs which make it easy to position it in the cabinet. Referring to catalogue page 77: The measurements for these pegs are found on the drawing on the left named “peg position”. However, if you are looking for the measurements of the three holes which are used as screw-in positions, please look at the drawing in the middle named “fixing position”.

      Please let us know if we have been able to narrow down this little uncertainty.

      Kind regards
      Matthias

      Reply
  • July 2, 2019 at 21:37
    Permalink

    Hi,

    Having same issue as many described above.
    Cabinet doors which suddenly the soft closing stops working. Door slam and broke the glasses I side.

    Located in the Netherlands.

    Reply
    • July 3, 2019 at 12:42
      Permalink

      Hello Jamal,
      thank you for your comment, we are sorry that you have some problems with our product. Our customer service will contact you as soon as possible.
      Best regards Andrea

      Reply
  • July 13, 2019 at 11:51
    Permalink

    hi i have a blum aventos HY mechanism on a cabinet. It is 10 years old.

    It has started to slam closed

    Am i able to adjusy or will it need replacing

    Reply
    • July 15, 2019 at 7:31
      Permalink

      Hello Paul,
      I am sorry to hear that you are experiencing problems with our product. Our customer service will contact you as soon as possible.
      Kind regards
      Andrea

      Reply
  • October 16, 2019 at 17:02
    Permalink

    Hello,

    So glad I have found this site. We have three wall cupboards with Aventos HF mechanisms fitting them, and we love them, but two of them have recently lost their soft close capability and are slamming closed, I assume the third will soon.

    Is there any way to adjust? We are also in England.

    Many thanks,

    John

    Reply
    • October 17, 2019 at 7:36
      Permalink

      Hello John,
      thank you for your message. I am sorry to hear that your AVENTOS HF does not work as it should. Our customer Service will contact you as soon as possible.
      Best regards
      Andrea

      Reply
  • October 28, 2019 at 17:04
    Permalink

    Our Aventos HF started slamming shut and you kindly provided replacement pistons. Please can you tell me how to fit them? I can find no useful information to help.
    I am in UK.
    Many thanks
    Christine

    Reply
    • October 29, 2019 at 7:40
      Permalink

      Dear Christine,
      I beg your pardon. Usually we deliever a quick installation guide with the replacement pistons.
      I’ll send you a direct email with the setup guide attached asap.

      Greets from Austria
      Matthias

      Reply
  • November 8, 2019 at 15:02
    Permalink

    can i purchase soft close replacement pistons for my aventos blum hf power units
    thank you

    Reply
    • November 9, 2019 at 18:16
      Permalink

      Hi Brian,
      someone of our UK technical team will get in touch with you to sort this out asap.
      Perhaps Blum UK can provide you with replacement dampers.

      Kind regards
      Matthias

      Reply
  • November 10, 2019 at 10:56
    Permalink

    My blum cupboard opening has started to go wrong. Open pressing, it opens fully but then drops down a bit so the cupboard is not fully open. It’s dangerous as after opening it can drop down onto your head. I tried looking at the adjustment videos but it’s not clear what I need to do so that the cupboard remains fully open. Any help would be much appreciated?

    Reply
    • November 11, 2019 at 8:09
      Permalink

      Dear Lee,
      I am sorry to hear that your AVENTOS does not work it should. One of our technical specialists will get in touch with you to troubleshoot this issue.
      Best regards
      Andrea

      Reply
  • November 11, 2019 at 14:11
    Permalink

    The balance on my cupboard doors need adjusting but when I tried to do this the plastic that takes the screwdriver head just churned away. I’m now stuck with two doors that slam open and can’t shut themselves. Can you please advise me what to do in this situation.

    Reply
    • November 12, 2019 at 12:43
      Permalink

      Dear Daniel,
      from what I see it seems that the lift mechanisms have a setting which is too strong for your cupboard doors and need adjustment.
      As you mentioned, you’ve already tried this so it will be necessary to find out why setting the power of the lift mechanisms is not possible any more.
      Our technical experts from Blum UK will get in touch with you to narrow down the issue.

      Kind regards
      Matthias

      Reply
  • December 14, 2019 at 21:45
    Permalink

    I have a door with a 20K2070x unit that is no longer softclosing. I live in Ireland.

    Reply
    • December 16, 2019 at 8:01
      Permalink

      Hello Edgar,
      thank you for your message. One of our customer Service will get in touch with you.
      Kind regards
      Andrea

      Reply
  • December 24, 2019 at 14:54
    Permalink

    Dear Blum,

    It would be really nice to get at least some kind of answer to the problem of soft closing stopped working here, so everyone can see it. That way you can perhaps save same time of your support team :).

    At least you could tell us is it repairable or not, does it require parts replacement or is it just matter of adjustment.

    Kind regards.

    Reply
    • January 2, 2020 at 15:29
      Permalink

      Dear customer,

      I have just read your comment on the EASY ASSEMBLY blog and first apologize for the delayed answer as we have closed the office during Christmas holidays.
      As with AVENTOS it is a little bit challenging to determine the exact cause of the issue, we usually connect customers directly with the customer service.
      AVENTOS is adjustable and wrong adjustments might cause malfunction. Additionally, the wrong power factor for heavy doors (too weak power factor) might as well cause malfunction. And finally, if not all hardware components are screwed in at the right place, again this might lead to malfunction.
      So it is quite hard to give a general answer to this question and not in every case is it possible for end consumers to fix it by themselves and in some cases you might need a trained carpenter to solve it properly.
      Accordingly, I kindly ask for your understanding that there’s no more specific answer.

      Unfortunately your contact email address does not seem to work, which is why I can’t Forward your issue to our CS. Would you be so kind and send me your contact data to app.support@blum.com?

      Best regards
      Matthias

      Reply
  • December 26, 2019 at 13:19
    Permalink

    Hi , I have the Blum Aventos hf mechanism , I have inadvertently locked both arms down , is it possible to reset them to the up position ??? Many thanks

    Reply
    • January 3, 2020 at 19:22
      Permalink

      Hi Nick,
      the lever lock of AVENTOS is a safety feature to avoid injuries during assembly. That way, the lever will not snap open abruptly.
      If it is an AVENTOS HF bi-fold lift mechanism, it should be possible to unlock the lever by slightly and carefully pushing it more towards the closed position. That way the lock should unlock shortly and then the lever will open to some extent. Then, repeat this procedure if necessary until the lever arm is fully up again.

      I hope this works. Otherwise don’t hesitate to get in touch with us again.

      Best regards from Austria
      Matthias

      Reply
  • March 16, 2020 at 19:00
    Permalink

    Hello, one of my Aventos HF bi fold system stopped soft closing and it slams. Can you contact me? Thank you

    Reply
    • March 17, 2020 at 7:10
      Permalink

      Hello Daniel,
      thanks for your message. Our customer Service will get in touch with you.
      Kind regards
      Andrea

      Reply
  • March 28, 2020 at 15:57
    Permalink

    Hi – I’m having the same issue with Aventos HF. The soft close has stopped working suddenly. Could you please advise on how to adjust or replace a component? Thanks

    Reply
    • March 30, 2020 at 8:03
      Permalink

      Hi Ian,
      thanks for your message. I will forward your message to our customer service, they will support you.
      Kind regards
      Andrea

      Reply
  • March 30, 2020 at 0:01
    Permalink

    Similar problem here in Mississauga, Ontario. Bi-fold soft close now slamming shut. Have tried to adjust with use of the video but nothing seems to make a difference. It goes between super slam and less slam. Also, it seems to open far higher than my other bi-fold door which is still operating very well.

    Reply
    • March 30, 2020 at 8:17
      Permalink

      Hello Linda,
      thank you for your comment, we are sorry that you have some problems with our product. Our customer service will contact you as soon as possible.
      Best regards Andrea

      Reply
  • April 3, 2020 at 13:04
    Permalink

    Hi There

    I have the same problem with the door slamming shut, could you please get your Customer Service team to contact me for the United Kingdom.

    Kind Regards

    Mark

    Reply
    • April 6, 2020 at 8:46
      Permalink

      Hi Mark,
      we are sorry that you have some problems with our product. Our subsidiary in the UK will contact you as soon as possible to find a solution for this issue.
      Kind regards
      Andrea

      Reply
  • April 11, 2020 at 22:06
    Permalink

    Hi, Have same problem with door shutting hard and soft close stopped working after 8-9 years. Please help

    Reply
    • April 14, 2020 at 6:35
      Permalink

      Hi Harsh,
      thanks for your message. I will forward your message to our customer service, they will support you.
      Kind regards
      Andrea

      Reply
  • April 17, 2020 at 12:42
    Permalink

    I have three cupboards, each fitted with 2 Blum Aventos 20Fx20x 22 hinges and one larger cupboard with 2 20Fx20x 25 HF hinges.
    Same problems as above with one of the 20Fx20x 22 units slamming shut after 8 years, so I expect others will fail soon as well. I bought one new set of hinges to replace them, fitted them yesterday and they work perfectly. Wow, don’t they cost a fortune!
    Examining the old hinges they each have an easily removeable piston damper marked 20F200-40 BLU-AUFN >PA-GF40< The reason they no longer work is the seal has broken on the piston damper and the oil has all leaked out. I would like to obtain some dampers to repair the broken hinges I have and some spares for when the next set inevitably fails. It takes 30 less than 30 seconds to swap the dampers which simply slot in. In Germany someone sells replacement dampers for 1.99 Euros each but these are copies and not originals.
    Where can I obtain proper OEM's from in the UK or anywhere else?

    Reply
    • April 20, 2020 at 6:43
      Permalink

      Hi Simon,
      thank you for your message.
      Indeed, it is possible to replace the dampers quickly and easily.
      My colleagues from the Blum UK technical support team will get in touch with you asap and let you know where it is possible to get replacement dampers in the UK.

      Best regards
      Matthias

      Reply
    • July 4, 2020 at 21:17
      Permalink

      I could only get an answerphone message, on several attempts to contact Blum UK. However, thanks to Simon’s information above I tracked down the german supplier on line. To make the postage charge worthwhile, I ordered enough for my likely futre needs. They arrived witihn a few days. The originals lasted about 5 years of moderate use. The relacement dampers look a little stronger than the original ones but time will tell. The supplier’s website states that Blum will replace failed dampers for free (in Germany). You may need to use the translate option in a webrowser like chrome,

      Reply
  • April 25, 2020 at 19:23
    Permalink

    Hi I have a Blum Adventos 25 system and the door keeps slamming shut after trying to adjust

    Reply
    • April 27, 2020 at 7:42
      Permalink

      Dear Jason,
      it is possible that one of the dampers has become defective.
      Our UK technical support team will get in touch with you asap and provide a solution.

      Best regards
      Matthias

      Reply
  • April 28, 2020 at 14:40
    Permalink

    Hi,

    I am looking for Blum Aventos HF soft close piston, cannot find anything in Switzerland. Two out of 4 pistons I have broke after a couple of years. Any chance you can help me out?

    varera@gmail.com
    Thanks,
    Val

    Reply
    • April 29, 2020 at 5:59
      Permalink

      Dear Val,
      thank you for your message.
      My colleagues from the customer service will get in touch with you and find an accommodating solution.

      Best regards
      Matthias

      Reply
  • May 8, 2020 at 6:35
    Permalink

    Hello: I am asking the same question that’s been posted a hundred times. 🙂 The cabinet worked great for 7 years, and then today, in the middle of Coronavirus lockdown here in California, it started slamming shut. Can you please ask customer service to contact me so I can resolve the issue? The unit is 20K250x if that’s useful. Thanks so much!!!!

    Reply
    • May 11, 2020 at 7:16
      Permalink

      Hi David,
      thank you for your message and I apologise for the inconvenience during the lockdown.
      I am sure that our US customer service can help you to solve this issue. They’ll get in touch with you via email asap.

      Stay healthy and best wishes from Austria
      Matthias

      Reply
  • May 20, 2020 at 10:57
    Permalink

    I read all the comments, and I checked over many data on the Internet. I used PH2 (Stanley) screwdriver and still, I can’t adjust the mechanism at all. Do I really need to buy a recommended POZI PH2? Or you guys found how to use a regular tool or any other solution? My kitchen is 6 years old, and the mechanism is Blum Aventos HF-EU.

    Thx in advance

    Reply
    • May 22, 2020 at 7:48
      Permalink

      Hi Jakub,

      PH2 is not optimal but can also work.
      Have you used a manual screw driver or an electric one? In order to adjust the mechanism, you’ll have to turn the screwdriver many times in order to have an effect and that’s why we’d always recommend you to use an electric one.
      If it is still not possible to adjust the mechanism in the way the linked video shows, please get in touch with your personal Blum representative found on http://www.blum.com/contact
      Our competent technical specialists will be happy to assist you with the AVENTOS adjustment if needed.

      Best regards from Austria
      Matthias

      Reply
  • May 24, 2020 at 9:40
    Permalink

    Hi . I have 3 cupboards with the AVENTOS HF systems. They balance the weight of the doors well but two of them don’t close softly anymore and the doors close with force. Can you guide me on how to ammend this problem?

    Reply
    • May 25, 2020 at 9:32
      Permalink

      Hi Harry,

      thank you for your message. Our technical specialists from Greece will get in touch with you to find a solution for this damper failure.

      Best regards from Austria
      Matthias

      Reply
  • May 24, 2020 at 9:46
    Permalink

    My systems are 20F280x and I live in Greece

    Reply
  • June 4, 2020 at 11:12
    Permalink

    Hello
    I am experiencing the same issue as many others above.
    Two wall cabinets, one of which is now slamming shut when closed. These have been installed at least 10 years.
    Both fitted with the opener / closer part numbers:
    20K250x
    20K250M00
    739.309.2
    444.700G BAU0905-4

    Location – UK

    Can you help?
    Thanks, Anthony

    Reply
    • June 4, 2020 at 12:31
      Permalink

      Hello Anthony,
      thank you for your message.
      I will forward your message to our customer service, they will support you.
      Kind regards
      Andrea

      Reply
  • June 10, 2020 at 15:30
    Permalink

    Hello, I have the same problem with one of the cabinets slamming shut after about 6 years of working fine. Can you put me in contact with the customer service in Prague, Czech Republic? Thanks

    Reply
    • June 10, 2020 at 16:03
      Permalink

      Dear Alexandra,

      thank you for your message. Our Czech customer service will get in touch with you to troubleshoot this issue.

      Best regards
      Matthias

      Reply
  • June 11, 2020 at 8:58
    Permalink

    I have the same problem with cabinets slamming shut after 5 years in the UK. Can you please get your customer service to contact me?

    Reply
    • June 11, 2020 at 11:10
      Permalink

      Hi Jacob,

      thanks for your message. My colleagues from the UK tech support team will get in touch with you asap to find a solution for the slamming cabinet door.

      Best regards
      Matthias

      Reply
  • June 11, 2020 at 22:14
    Permalink

    Hi there, I’m in Spain and I have a Blum 20k250x. I have tried moving the invisible form both ways, and the shelf still can’t stay open by itself. It always closes as soon as I remove my hand from it. Any idea on how I can make this work? The closing system is fine, BTW. The problem is just making it stay open. Thanks

    Reply
    • June 12, 2020 at 5:57
      Permalink

      Hi Filipe,

      can you confirm that during adjustment of the spring tension, the scale has moved to the + (plus) direction?
      In this video you see what I mean: https://youtu.be/uNlNTpWKiY8?t=62
      If the scale is already in the maximum + position on the left and right AVENTOS, it is likely that the power factor of the lift mechanism is too low for the front weight.
      Don’t hesitate to get in touch with you local Blum representation office if you need assistance with the troubleshooting process. Contact: http://www.blum.com/contact

      Best regards
      Matthias

      Reply
  • July 4, 2020 at 14:11
    Permalink

    Hello
    I have the same problem as many people above – we have 2 wall cupboards both fitted with with 20FX50X hinges. On one of the cupboards the soft-close mechanism has failed and the door slams down shut. We have followed the instructions on various video and are sure that the weight balance is right but has made no difference -please can you help.

    Reply
    • July 6, 2020 at 5:46
      Permalink

      Hello Sue,
      thanks for your message. Our customer service will help you as soon as possible.
      Best regards
      Andrea

      Reply
  • August 17, 2020 at 16:04
    Permalink

    Hello
    I have the same problem as many people above. I have one wall cupboard fitted with with 20FX50X hinges. The cupboards soft-close mechanism has failed and the door slams down shut. We have followed the instructions on various video and are sure that the weight balance is right but has made no difference.

    Please can you help.

    Reply
    • August 17, 2020 at 16:22
      Permalink

      Hi Mark,

      thank you for your message. Our customer service will contact you ASAP to fix this.

      Best regards from Austria
      Matthias

      Reply
  • September 6, 2020 at 17:10
    Permalink

    Hi,

    I have Aventos HF mechanism for a top section in my kitchen for quite a few years now and it has worked flawlessly so far. Last week it stopped soft-closing the door, I do not seem to find an adjustment for this on the mechanism and I am contacting you to see if the whole mechanism needs to be replaced it there is a spare part to fix that issue? I read here about soft-close piston issues with these mechanisms but I do not seem to find a part number for that or any repair instructions on the Blum website. Could you please assist me with that.

    Sincerely,

    Svetlin Staev

    Reply
    • September 7, 2020 at 5:05
      Permalink

      Hi Svetlin,
      thank you for your message. I am sorry to hear that one of your AVENTOS dampers has stopped working properly. The good news is that such a damper is very easy to replace.
      Your case will be forwarded to our representative office in Bulgaria and they will get in touch with you directly.

      Best regards from Austria
      Matthias

      Reply
  • September 28, 2020 at 3:00
    Permalink

    Hello,

    I am having the same issue as others in these comments. The cabinet doors worked fine for a while, but they are now slamming shut rather than soft closing. How can i fix this? I am in Hong Kong. Thanks.

    Reply
    • September 28, 2020 at 6:25
      Permalink

      Hello Chris,
      thank you for your message, our technical specialists will get in touch with you.
      Best regards
      Andrea

      Reply
  • October 6, 2020 at 8:21
    Permalink

    Dear team
    One of my cupboard is not closing softly. (Aventos HF)
    I’m based in Switzerland.
    Kindly request your support please.
    Thanks
    Herbert

    Reply
    • October 6, 2020 at 8:35
      Permalink

      Hi Herbert,

      we’ll get back to you ASAP to check what’s the issue with your AVENTOS HF.

      Best regards
      Matthias

      Reply
  • October 10, 2020 at 14:25
    Permalink

    I would like to enquire as to the soft closing mechanism on the 20F220x it has failed and now the cupboard door does not soft close
    the lift mechanism works well and does not need to be replaced if the soft close replaceable mechanism can be sourced.

    Can you please provide a supplier that can ship 4 of these out to me

    Reply
    • October 12, 2020 at 6:48
      Permalink

      Hello Wayne,
      thank you for your message. Our customer service will get in touch with you.
      Best regards
      Andrea

      Reply
  • October 16, 2020 at 0:59
    Permalink

    Hi, our 20F250xxx has started to slam close at the end, and adjusting the lift tension does not help. Please let us

    Reply
    • October 16, 2020 at 9:56
      Permalink

      Hello Chris,
      thank you for your message. Our technical specialists will get in touch with you.
      Best regards
      Andrea

      Reply
  • October 18, 2020 at 15:12
    Permalink

    Hi, I have the same problem – the piece to adjust the weight I have no clue what that could be ….and there is a ‘oil’ sitting below each of the 2 hinges in four cabinets…. what do you suggest?

    D

    Reply
    • October 19, 2020 at 6:16
      Permalink

      Hi David,
      thanks for your message. We are sorry that you have some problems with our product. Our subsidiary in UK will contact you as soon as possible.
      Kind regards
      Andrea

      Reply
  • October 20, 2020 at 16:11
    Permalink

    My bifold doors are stuck in the open, lifted position, because the mechanism on the left side won’t allow me to close it? It has worked fine since moving in 6 years ago. Ive tried WD40 but it just won’t budge. My cupboard is stuck wide open. Please help (UK)

    Reply
    • October 21, 2020 at 5:41
      Permalink

      Hello Mel,
      thanks for your message. Our technical specialists from UK will get in touch and assist you.
      Best regards
      Andrea

      Reply
  • October 25, 2020 at 22:12
    Permalink

    Hello,

    I have the same problem with a failed soft-close mechanisms on my two-piece lifting doors Have worked well for six years now suddenly slam closed. We have four cabinets each with two units 20FX50X. Any help you can offer would be greatly appreciated.

    Thank you,

    Keith

    Reply
    • October 27, 2020 at 6:50
      Permalink

      Hi Keith,
      our technical specialists from UK will get in touch with you.
      Best regards
      Andrea

      Reply
      • March 28, 2021 at 18:50
        Permalink

        Hi, having same issue with door suddenly slamming, 20Fx50x system, could UK customer service please get in touch? Thanks, Joe

        Reply
        • March 29, 2021 at 6:09
          Permalink

          Hi Joe,
          thanks for your message. My colleagues from our UK office have been informed and they will get in touch with you shortly. They will get in touch directly by email.
          Best regards
          Andrea

          Reply
  • October 29, 2020 at 3:38
    Permalink

    Hi, I am having this same problem. Three of my Aventos systems now slam shut and will not adjust. I live in British Columbia, Canada. Please contact me ASAP – these cabinets are dangerous!

    Reply
    • October 29, 2020 at 7:27
      Permalink

      Hi Amy,
      we are sorry that you have some problems with our product. Our subsidiary will contact you as soon as possible.
      Kind regards
      Andrea

      Reply
  • November 3, 2020 at 14:30
    Permalink

    Hi. I have cupboards with AVENTOS HF units. One cupboard will not hold the door up. Both AVENTOS HF units in that cupboard are adjusted to the max (+). Is the door too heavy (in which case is there a stronger AVENTOS HF unit available) or is the AVENTOS HF unit broken? I’m in the UK.

    Reply
    • November 3, 2020 at 14:36
      Permalink

      Hi Ian,
      thanks for your message. Our technical specialists will get in touch and assist you with a fix for this issue.
      Best regards
      Andrea

      Reply
  • December 2, 2020 at 21:27
    Permalink

    Hi Andrea,
    I have the same problem with my door suddenly slamming shut.
    Please have your support specialist get in touch with me here in Toronto.
    Thanks
    Manuel

    By the way, the hold-open mechanism adjusts with a standard Phililps head driver

    Reply
    • December 3, 2020 at 6:35
      Permalink

      Hi Manuel,
      I am sorry to hear that your AVENTOS doesen´t work as it should. A customer service representative will get in touch with you.
      Kind regards
      Andrea

      Reply
  • December 6, 2020 at 13:53
    Permalink

    Hi,
    I have the Aventos 20K270x as well, which started to slam down recently.
    How can I get it fixed or replaced? I’m from Israel and would appreciate someone contacting me.
    Thanks!

    Reply
    • December 7, 2020 at 16:34
      Permalink

      Hi Amir,
      our representatives in Israel will get in touch and help you with the change of the dampers.

      Best regards
      Matthias

      Reply
  • January 2, 2021 at 17:15
    Permalink

    Dear support team,
    we face same problem with 20Fx50X (p.n. 20F250M00.05) which started to slam down.
    I did re-adjustment according to installation video, but problem is not fixed.
    According kitchen seller there should be end-life warranty for the blum mechanism. I can see that similar problem has other customers, please could you refer me how to sort out this problem or to get replacement of the mechanism within Czech republic?

    Thanks for your support & reply.

    Regards

    Jarda Svacha

    Reply
    • January 4, 2021 at 9:38
      Permalink

      Happy New Year Jaroslav,

      it is true that we guarantee full functionality of our fittings for the lifetime of a kitchen, which is up to 20 years of normal use.
      If the damper has become defective, it is very easy to replace it. My colleagues from CZ will get in touch with you directly and discuss the next steps.

      Best regards
      Matthias

      Reply
  • January 3, 2021 at 15:05
    Permalink

    What is frustrating is this useless website that posts many problems and provides no answers.
    Asks you what country you are in? Says they’ll get a local rep to contact you. The website may as well
    just be a list of countries with local reps emails. This site is just a waste of time.
    I have a lift arm stuck up in the air, before I even got the door on, surely the answer is the same whatever
    country you happen to be in?
    Also: you will find whatever country you are in that many hardware stores have never even heard of a Pozi drive bit! I tried many hardware stores in New York City, lumber yards, tool outlets, Home Depot and got blank faces. Blum’s balance graphics don’t make sense, there should be less weight in the bowl of the balance scale that is going up? Would it hurt to print a drill template on the lid of the box?

    Reply
    • January 4, 2021 at 8:07
      Permalink

      Hi Martin,

      I am deeply sorry that you haven’t found an answer to your problem yet. As you have posted this question earlier in a different Blog entry, please check the following link as I have posted my answer there:
      http://ea.blum.com/en/aventos_hf_adjustment/

      Our direct contact addresses vary from country to country. Depending on your location, the proper contact address will be shown on http://www.blum.com/contact

      All the best for 2021 and greetings from Austria
      Matthias

      Reply
  • January 5, 2021 at 15:33
    Permalink

    Hi
    I live in Ireland and need to replace/repair a 20K270x hinge which is no longer working as it should (door now slams instead of soft close).
    Can you please assist
    Regards
    Fintan

    Reply
    • January 5, 2021 at 16:47
      Permalink

      Hi Fintan,

      thank you for your message. Fixing the soft close feature is not a big deal and there are replacement parts which can be swapped easily.

      I will forward your details to our technical specialists and they will get back to you asap.

      Best regards
      Matthias

      Reply
  • January 8, 2021 at 3:15
    Permalink

    I have similar problem as described by many. The last part of the soft close is not soft anymore, as it slams hard. The replys mention a replacement of the dampers. Can i also get a replacement damper.
    Thanks, Sheldon.

    Reply
    • January 8, 2021 at 7:46
      Permalink

      Hi Sheldon,
      thank you for your message. Our technical specialists will get in touch with you and will assist you with organising replacement parts.
      Best regards
      Andrea

      Reply
  • January 8, 2021 at 12:25
    Permalink

    Hi, same problem on soft close issue on two units hopefully you can help on new dampers please tried every other adjustment glad I found this page

    Reply
    • January 8, 2021 at 12:31
      Permalink

      Hi Carl,
      thank you for your message. Our representative in UK will get in touch with you.
      Best regards
      Andrea

      Reply
  • January 13, 2021 at 19:38
    Permalink

    Help!
    i have pushed the telescopic arm down without door attached. lift is locked. What do i do?

    Reply
    • January 14, 2021 at 6:40
      Permalink

      Hi George,

      which AVENTOS type is it? If it is AVENTOS HF you’d just have to push it towards the cabinet slightly to release it. Please be careful and make sure that you hold the telescopic arm tightly so that it will not spring open.

      If that does not help, perhaps it would be best to exchange a foto or video with our customer service representatives (http://www.blum.com/contact) so that they can see what’s actually happening.

      Best regards
      Matthias

      Reply
  • January 17, 2021 at 12:52
    Permalink

    Hello.
    I have the same problem with Blum lift system. I need your help.
    I am from Lithuania.

    Thanks.

    Ruslanas

    Reply
    • January 18, 2021 at 6:43
      Permalink

      Dear Ruslanas,

      thank you for your message. I guess you are referring to the comments about their AVENTOS slamming shut when closed?
      In that case, a customer service representative from Lithuania will get in touch with you to provide you with a fix.
      If you refer to a different problem, please let me know.

      Best regards
      Matthias

      Reply
  • January 20, 2021 at 19:13
    Permalink

    Hello, I have the same problem with the soft close. it’s 20f250x mechanism. I’m from Romania. Thanks in advance.

    Reply
    • January 21, 2021 at 6:34
      Permalink

      Dear Raul,

      thanks for your message. If this has happend “over night” I think it will be quite easy to solve the issue by replacing the dampers.
      My colleagues from Romania will get in touch with you directly to assist you.

      Best regards
      Matthias

      Reply
  • January 27, 2021 at 14:36
    Permalink

    I have low ceilings about 55mm above the unit I have adjusted the mechanism to its max and the facia still hits the ceiling.

    Is there anything that I am doing wrong or is there something I can do to resolve it?

    Thanks
    Justin

    Reply
    • January 28, 2021 at 6:37
      Permalink

      Hi Justin,

      depending on the type of lift mechanism you own, an opening angle restrictor would be the solution. AVENTOS HK top has the opening angle restrictor included and there it would be adjustable, but with all other lift mechanisms it is an additional spare part.
      The dimensions of the cabinet front combined with the opening angle will then result in the min. space requirement above the cabinet, which should not be more than ~50mm in your case.
      Andrea has already forwarded your message to our CS colleagues and they will try to help you.

      Best regards
      Matthias

      Reply
  • January 30, 2021 at 21:22
    Permalink

    Hi, 2 sets of our Blum 20F250x kitchen cabinet hinges now slam shut instead of soft closing, how can I fix it please? Thanks

    Reply
    • February 1, 2021 at 7:06
      Permalink

      Hi Jamie,
      thank you for your message.
      If the damper is defective, it is very easy to replace it. Our UK technical support team will get in touch with you.
      Best regards
      Andrea

      Reply
  • February 9, 2021 at 18:18
    Permalink

    Hello Blom

    I have the SERVO-DRIVE for AVENTOS in my kitchen cabinet front. It worked fine for several years (two or tree) , and started failinig to complete the open action, but close is relatively functional.

    I have been through adjustment of the mechanism several times, without improvement. The unit would work couple of cycles, and then it will start failing again to open.

    The failure is very specific, on full closed door, when pressed, the door will start the motion and imediately stop with jerky motion. The stop is essentially couple of milimeters from the fully closed position. On the surface, it seems that the drive got stuck when trying to open.

    Can you please give me some troubleshooting tip? Is it possible that the motor or the gears are stripped ?

    Regards
    Andon

    Reply
    • February 10, 2021 at 8:47
      Permalink

      Hi Andon,

      the issue description sounds as if the collision detection gets activated during the opening motion. However, it might be a real challenge to find out the cause of this via blog entries.
      My colleagues from our Canadian representative office have been informed and they will get in touch with you shortly. Most probably, they will ask for video material to get a better view on what’s happening.

      Best regards
      Matthias

      Reply
  • February 13, 2021 at 14:09
    Permalink

    Hi there

    I am also experiencing problems with the soft closing mechanism of my BLUM HF 20Fx20x lift system. One of my cabinets is no longer closing slowly and just slams shut.

    Can you please have someone from your customer service in Canada contact me?

    Thank you,
    Christian

    Reply
    • February 15, 2021 at 6:44
      Permalink

      Hi Christian,
      thanks for your message. Our representatives will get in touch and assist you.
      Best regards
      Andrea

      Reply
  • February 21, 2021 at 15:03
    Permalink

    Hello,
    I have an issue of dampers on an aventos 20K2501 mecanism inside my kitchen.
    Can dampers be replaced on this model ?
    Thanks.

    Reply
    • February 22, 2021 at 7:26
      Permalink

      Dear Mahe,

      thanks for your message. Our technical specialists from Blum France will get in touch with you to sort this out.

      Best regards
      Matthias

      Reply
  • March 7, 2021 at 6:13
    Permalink

    Hello,
    I have two Aventus HF and the doors won’t stay open all the way. I check the adjustment and it is all the way to the top (and yes I had the same problem with the screwdriver). Anyway, how can I fix it so the doors stay open and do not hit my head.
    Thanks.

    Reply
    • March 8, 2021 at 7:04
      Permalink

      Hi John,

      if you have adjusted the power of an AVENTOS lift mechanism to the top, the power factor of the AVENTOS lift mechanism is too low for your door.
      For AVENTOS HF there are three different types of lift mechanisms that cover a certain range of door weights and dimensions. Hence, it is highly important that the prower power factor is selected according to the estimated door weight and size.

      Our US customer service will get in touch with you and assist you with determining wether the proper lift mechanism / power factor is in use.

      Best regards
      Matthias

      Reply
  • April 10, 2021 at 17:12
    Permalink

    Hello

    I have the Blum lift system hinges with cupboards which slam shut rather than soft close. I took out a damper and they are no longer working. The serial number of the dampers is 20F 200 40 / >PA GF40< 12.

    Please can you assist.

    Thank you

    Phil

    Reply
    • April 12, 2021 at 5:54
      Permalink

      Good morning Phil,
      thank you for your message. Our technical specialists from UK will get in touch with you to sort this out.
      Best regards
      Andrea

      Reply
      • April 12, 2021 at 9:16
        Permalink

        Thank you.

        I look forward to hearing from your technical specialists from the UK.

        Phil

        Reply
  • April 25, 2021 at 18:21
    Permalink

    Two of my cabinets no longer close softly and slam shut if not held the entire time.

    They are equipped with 20F200-12 Aventos closers that came installed with my Nolte kitchen. Is there a way to replacement them or fix them? The contractor I used no longer carries Nolte kitchens.

    Reply
    • April 26, 2021 at 9:44
      Permalink

      Hi Jason,
      thank you for your message. If the damper is failing it is very easy to replace it. Our technical specialists will get in touch with you to sort this out.
      Best regards
      Andrea

      Reply
  • May 19, 2021 at 7:38
    Permalink

    You must get tired of hearing people complain about damper failure but here’s another one. I have a wall unit where the door opens and balances perfectly but when you close the door it slams shut. The unit has an Aventos HK Lift mechanism 20K250x fitted in 2009. Can it be fixed please? I’m in the UK.

    Reply
    • May 19, 2021 at 16:15
      Permalink

      Hi David,

      not at all 😀 Our goal is to have you a satisfied customer and the fittings should last for the lifetime of a kitchen. My colleagues in the UK will be happy to provide you with a quick and easy fix for your AVENTOS.
      They will get in touch with you shortly.

      Best regards
      Matthias

      Reply
  • May 22, 2021 at 19:13
    Permalink

    I have the same problem as many others here. My bi-fold door works fine apart from the soft close element. It has recently started to slam shut. I am in the UK.
    Ray

    Reply
    • May 25, 2021 at 5:40
      Permalink

      Hello Ray,
      thanks for your message. If the damper is failing it is very easy to replace it. Our representatives from UK will get in touch and assist you.
      Best regards
      Andrea

      Reply
  • July 20, 2021 at 11:01
    Permalink

    I can’t find any information about how to adjust the height that my Aventos doors open. They have the 20Fx50x arms and Servo Drive attached.

    I have two cabinets, one works perfectly but the other throws the door open much higher and hits the ceiling. I have adjusted the balance/weight but it hasn’t changed anything. They don’t have stoppers attached. I don’t know why I can’t get the second cabinet to work

    I would love some help. I am in Australia

    Reply
    • July 20, 2021 at 15:23
      Permalink

      Hi Trevor,
      thank you for your message. One of our technical specialists will get in touch directly to troubleshoot the issue.
      Best regards from Austria
      Andrea

      Reply
  • August 29, 2021 at 12:11
    Permalink

    Hello from Croatia! I have several 20k270x systems in my kitchen. Now the doors on two cabinets lost their “soft close” function. They just shot closed with a “bang”. I tried to adjust the tension but it has no effect on the “soft close” function. Do I need to replace the system or is there a fix to this problem? Thank you!

    Reply
    • August 30, 2021 at 6:18
      Permalink

      Hello Boris,
      thank you for your message. Our technical specialists from the Croatia will get in touch with you.
      Best regards
      Andrea

      Reply
  • September 1, 2021 at 16:31
    Permalink

    Hello from the US!

    I also have a 20k270x systems in my kitchen that has lost it’s “soft close” function.

    Any help would be greatly appreciated!

    Reply
    • September 2, 2021 at 9:08
      Permalink

      Hello Branden,
      thank you for your message. I am sorry to hear that one of your AVENTOS dampers has stopped working properly. The good news is that such a damper is very easy to replace. Our technical specialists from the US will get in touch and assist you.
      Best regards
      Andrea

      Reply
      • September 7, 2021 at 21:18
        Permalink

        Hi Andrea,

        I haven’t received any contact from your team to help me out with this issue.

        Any idea on when I’ll be contacted?

        Reply
        • September 8, 2021 at 6:47
          Permalink

          Hi Branden,

          thanks for getting in touch again. I will immediately check why this is taking longer than expected and will get back to you ASAP.

          Best regards
          Matthias

          Reply
  • September 2, 2021 at 13:52
    Permalink

    Hello,
    I have problem with Blum Aventos Adjustment.
    In the mechanism there is no screw to turn, but it is empty and the door does not stay open. How can I solve? Thanks

    Reply
    • September 2, 2021 at 15:56
      Permalink

      Hello Andrea,
      thank you for your message. I have forwarded your case to our subsidiary in Italy and they will get in touch with you.
      Best regards
      Andrea

      Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

*